How to Get More Client Referrals
This Module contains: 1 17-page Information Module in PDF, 1 Resources Booklet in Word & 2 Videos
Who will benefit from this module?
If you would love your existing clients to refer friends and family members to your salon or spa, this module will provide the tools you need to help make that a reality.
If you’d like to have a salon full of clients who love what you do and trust what you tell them, then an Active Referral Program is essential.
An Active Referral Program involves much more than doing a great job for your clients and then waiting (and hoping) for them to tell all of their friends.
This, of course, would be wonderful, but in the real world, it doesn’t happen often enough for us to use it as a business-building tool.
In reality, most of us are just plain lazy, and unless there’s an incentive to recommend a service provider to a friend, it seldom happens.
However, we all love receiving a gift or reward, and so by using this strategy with your clients, you can increase the number of referrals that you’re currently receiving.
Imagine if every one of your clients referred just one new client to your business over their salon lifetime.
Think about what those extra clients would represent in terms of additional profit.
Read more in the module...
New clients are essential to every business. In salons and spas there is a reasonably high rate of client loss and, therefore, gaining more new clients is always something that is required.
Client referrals, if handled well, can be a fantastic and steady souce of high-quality clients.
This module includes a PDF document outlining:
- Introduction to The Active Referral Program
- The Active Referral Program vs the Standard Referral Program The Benefits of an Active Referral Program
- Program Requirements
- Ensuring the Success of Your Active Referral Program
- Getting Your Program Underway Summary
- Key Points
- Action Steps Summary
Information pages: 17
Included resources in editable Word format:
- Template - New Client Referral Card
- Letter - Referral Program Introduction Letter
- Letter - Thank You for Your Referral Letter
Template & Letters: 3
Module - How to Get More Client Referrals (downloadable)
Resources Booklet -How to Get More Client Referrals (downloadable & editible)
How to Get More Client Referrals - Video 1 - 8:53 min
How to Get More Client Referrals - Video 2 - 5:58min